Team & insights

Know what happened on every call

See inbound and outbound calls by hour, day, week or month, spot unanswered calls, and open any call for the detail behind the numbers.

Try it freeSee pricing

How it works

Call reporting, step by step

Call history turns every call into a chart and a list. Filter by period and time zone; hover a day to see the totals.

  1. 01

    Pick a period

    Hour, day, week or month, in your time zone.

  2. 02

    Read the trend

    Inbound vs outbound, with unanswered calls on hover.

  3. 03

    Open the detail

    Who called, who answered, how long and how it ended.

A manager reviewing numbers with the team
Staff the busy hours and fix what’s missing calls.

Why teams use it

  • See busy hours

    Put people on the phone when callers need them.

  • Catch missed calls

    Unanswered calls are counted, not hidden.

  • Every call in detail

    From the chart to the single call in one click.

  • Team performance

    Supervisors see the whole team’s activity.

Works together with

Questions

Who can see reports?

Supervisors, Admins and Owners.

Run every call from one place

Get a business number, set up your call flow and invite your team in minutes.

Try it freeSee how it works