Who it’s for
Built for the way you work
Teams that are hiring, opening new lines or locations, and need structure without an IT project.
More people, more chaos
Who answers which calls?
No overview
Managers can’t see what happens on the phone.
Slow setup
Adding a person or a line takes too long.
How a call goes with Tocaller
- 1
You hire two agents and invite them by email.
- 2
Each gets the Agent role and is added to the right number.
- 3
Calls ring them in turn; supervisors see every call.
- 4
Reports show busy hours so you staff the phones right.
Recommended setup
- Numbers per team or location
- Roles: Owner, Admin, Supervisor, Agent
- Ring groups with fallbacks
- Call reporting for managers
Features you’ll use
Questions
Can I add licenses mid-month?
Yes. Add licenses whenever your team grows.
