How it works
Calls & contacts, step by step
Calls are grouped by number. Select one to see every interaction with that caller, by date; your contacts live in the dialer.
01
See every call
Each call shows its status: Connected, Unanswered or Not connected.
02
Open the history
Every call with that number, in order.
03
Call back
One tap from the history or the dialer.

Why teams use it
Spot missed calls
Unanswered calls stand out so nobody is forgotten.
Full context
Know what happened before you call back.
Contacts in the dialer
Find someone and call them from your business number.
Shared by the team
Everyone sees the same calls on shared numbers.
Works together with
Questions
Who can see which calls?
Agents see calls on their numbers; Supervisors and Admins see the team’s calls.