Team & insights

Every call and contact in one place

The Calls page keeps every call on your numbers, with each caller’s full conversation history and a dialer to call back in one tap.

How it works

Calls & contacts, step by step

Calls are grouped by number. Select one to see every interaction with that caller, by date; your contacts live in the dialer.

  1. 01

    See every call

    Each call shows its status: Connected, Unanswered or Not connected.

  2. 02

    Open the history

    Every call with that number, in order.

  3. 03

    Call back

    One tap from the history or the dialer.

A boutique owner on the phone taking notes among clothing racks
See who called, who answered and who still needs a call back.

Why teams use it

  • Spot missed calls

    Unanswered calls stand out so nobody is forgotten.

  • Full context

    Know what happened before you call back.

  • Contacts in the dialer

    Find someone and call them from your business number.

  • Shared by the team

    Everyone sees the same calls on shared numbers.

Works together with

Questions

Who can see which calls?

Agents see calls on their numbers; Supervisors and Admins see the team’s calls.

Run every call from one place

Get a business number, set up your call flow and invite your team in minutes.